Get to know us

and what we strive for

CDI Services is a global conversational AI strategy and delivery firm. We are pioneers in driving business value with conversational AI. 


Meet CDI Services

CDI Services was founded as an independent organization in 2021. We are the conversational AI strategy and delivery branch of Conversation Design Institute (CDI). 

Our mission is to help leading brands build better AI Assistants. We do that by offering a unique and powerful combination of strategy and delivery services.

Our multidisciplinary team consists of persona experts, conversation designers, AI trainers, consultants, and conversational engineers. Everyday we strive to be better. We work hard, move quickly and get things done.


Our team

Meet some of our core members

Our core values


We are high achievers. We want to be the best. We are curious experts that strive to deliver products and services of the highest quality.


We are up-to-speed with the latest trends and developments in our field, so we continue to offer future-focused solutions.


We are straightforward and transparent. We foster a culture and mindset of collaboration, accountability, and ownership.


Conversation Design Institute (CDI) is the world’s leading training and certification institute for conversational AI. Learn employable skills, earn industry backed certificates, or find your next job or hire.

Working with CDI Services means your team will have access to top-tier education.

Partner of CDI Foundation

CDI Foundation is a non-profit organization dedicated to developing design standards for AI Assistants. The foundation collaborates with industry stakeholders to create alignment on design principles, ethical standards, workflows, and terminology.

CDI Foundation accelerates the next wave of human-centric, inclusive AI Assistants and it informs the standards we adhere to at CDI Services.

Our offices

CDI Services was founded in Amsterdam. We operate worldwide.

Amsterdam, NL — Europe

Danzigerbocht 45V
1013 AM Amsterdam
The Netherlands

Austin, Texas — US

310 Comal St Ste 200
Austin, Texas 78702
United States

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