Insights from CDI Services

The latest trends in conversational AI and news about the journey of our growing firm. Written by our experts.

Conversation Design
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ChatGPT: Harnessing The Power Of Large Language Models For Your Business
As a CAI Strategy & Consultancy firm, it is our responsibility to inform our clients on emerging technologies....
By Jurgen Gravestein • January 2023 • 10 min read
Why AI Assistants Should Speak Human
So you'd like your customers to talk with your AI Assistant rather than your support agents? In that...
By Jurgen Gravestein • October 2022 • 5 min read
Measuring Customer Satisfaction In Chatbots And Voice Assistants
So, you’ve designed and deployed your AI Assistant. Traffic is increasing and your automation rates are...
By Jasper Klimbie • September 2022 • 6 min read
Platform Migration: When Is It Time To Say Goodbye?
Many of our clients have asked us to evaluate their platform, the tools they use, and see whether or...
By Ivona Gudelj • October 2022 • 10 min read
Why A Strong Business Case Is No Guarantee For Success
We live in the era of automated conversations. Technological advancements in NLU and NLP have made it...
By Paul Leeuwis • October 2022 • 8 min read
Driving Business Value With Internal AI Assistants
Driverless cars, robotic warehouses, self-driving trucks - sooner or later these are going to become...
By Jasper Klimbie • October 2022 • 8 min read
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