Insights from CDI Services

The latest trends in conversational AI and news about the journey of our growing firm. Written by our experts.

Conversation Design
DALL·E 2023-05-04 11.44
How Conversation Design Improves Your Bottom Line
In the world of Conversational AI, the current buzz is all ChatGPT, integrations, and optimization. However,...
By Jasper Klimbie • April 2023 • 9 min read
DALL·E 2023-04-18 12.44
Market Overview: How Conversational AI Platforms Are Leveraging LLMs
Now the initial hype of ChatGPT has subsided, concrete and practical uses have started to surface. Many...
By Oliver Day • April 2023 • 5 read
CDI Services Is Proudly Partnering with Virtual Agent Platform Ultimate
CDI Services is excited collaborate more closely with Ultimate: a partnership that will allow both to...
By Martin Andersen • March 2023 • 5 min read
DALL·E 2023-04-19 13.47
ChatGPT: Harnessing The Power Of Large Language Models For Your Business
As a CAI Strategy & Consultancy firm, it is our responsibility to inform our clients on emerging technologies....
By Jurgen Gravestein • January 2023 • 10 min read
DALL·E 2023-04-19 13.43
Driving Business Value With Internal AI Assistants
Driverless cars, robotic warehouses, self-driving trucks - sooner or later these are going to become...
By Jasper Klimbie • October 2022 • 8 min read
DALL·E 2023-04-18 12.42
Why A Strong Business Case Is No Guarantee For Success
We live in the era of automated conversations. Technological advancements in NLU and NLP have made it...
By Paul Leeuwis • October 2022 • 8 min read
DALL·E 2023-04-19 14.17
Platform Migration: When Is It Time To Say Goodbye?
Many of our clients have asked us to evaluate their platform, the tools they use, and see whether or...
By Ivona Gudelj • October 2022 • 10 min read
DALL·E 2023-04-19 13.33
Why AI Assistants Should Speak Human
So you'd like your customers to talk with your AI Assistant rather than your support agents? In that...
By Jurgen Gravestein • October 2022 • 5 min read
DALL·E 2023-04-19 13.45
Measuring Customer Satisfaction In Chatbots And Voice Assistants
So, you’ve designed and deployed your AI Assistant. Traffic is increasing and your automation rates are...
By Jasper Klimbie • September 2022 • 6 min read
Load More