Leading the new wave of

conversational AI automation

We are CDI Services. Your strategic partner in design, implementation, and optimization of chat and voice solutions.

Teaching 10 Applied Sciences Lecturers About Conversational AI 
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MVP Launch: From 0 To 50% Containment In 8 Weeks
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Global Experience Framework Results In +20 Uplift in NPS 
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Internal HR Assistant Interacts With 100K Employees 
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Upskilling The HP Conversational Team Within 2 Months
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Better experiences, better outcomes

Our mission is to help global brands create better experiences driving real business outcomes. That’s how we build lasting partnerships: by adding value every step of the way.

Trusted by leading organizations

Discover the potential of conversational AI

for your organization

For a sustainable conversational AI operation, you need to understand where you are now and how to move forward. Your team must overcome new challenges at every stage.

You've added a lot of scope, but you're not delivering in terms of good user experience. This hurts adoption in the long term.

You've struck a good balance. But do you have the resources, knowledge, and tools to keep moving in the right direction?

You've invested in creating a good user experience, but without scope you're not delivering enough value to the business.

Mature your operation

To scale your conversational AI operation, you need to carefully expand the AI Assistant’s capabilities whilst improving the user experience. That’s where your team’s work begins.

That’s why we offer a process, not a product

Our systematic approach helps clients every step of the way. With support from start to finish, or from where your conversational AI operation currently stands.

CDI Services offers a powerful combination of strategy and delivery services.

Our multidisciplinary team consists of persona experts, conversation designers, AI trainers, consultants, and conversational engineers. We work hard, move quickly, and get things done.

Got a question? Let's talk.

Schedule a meeting with one of our experts today