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We are CDI Services. Your strategic partner in design, implementation, and optimization of chat and voice solutions.
Our mission is to help global brands create better experiences driving real business outcomes. That’s how we build lasting partnerships: by adding value every step of the way.
For a sustainable conversational AI operation, you need to understand where you are now and how to move forward. Your team must overcome new challenges at every stage.
You've added a lot of scope, but you're not delivering in terms of good user experience. This hurts adoption in the long term.
You've struck a good balance. But do you have the resources, knowledge, and tools to keep moving in the right direction?
You've invested in creating a good user experience, but without scope you're not delivering enough value to the business.
To scale your conversational AI operation, you need to carefully expand the AI Assistant’s capabilities whilst improving the user experience. That’s where your team’s work begins.
Our systematic approach helps clients every step of the way. With support from start to finish, or from where your conversational AI operation currently stands.
Our multidisciplinary team consists of persona experts, conversation designers, AI trainers, consultants, and conversational engineers. We work hard, move quickly, and get things done.
Leading the new wave of conversational AI automation
